Effective Date: May 13, 2026
Thank you for shopping with Digiastram Store
Since Digiastram Store sells digital products, please read our Refund & Return Policy carefully before making a purchase.
1. Digital Product Nature
All products available on Digiastram Store are:
- Digital downloads
- Non-physical products
- Delivered electronically
Because digital products cannot be “returned” once downloaded or accessed, we maintain a strict refund policy.
2. No Refund Policy
Due to the instant-access nature of digital products:
❌ We generally do NOT offer refunds, returns, or exchanges after purchase.
This policy applies to:
- eBooks
- Templates
- Swipe files
- Digital assets
- Marketing resources
- Software bundles
- Downloadable content
3. Exceptions (Eligible Cases)
Refunds may only be considered under the following situations:
✅ Duplicate Payment
If you were charged multiple times accidentally.
✅ Product Not Delivered
If you did not receive download access due to technical issues.
✅ Corrupted or Broken Files
If the purchased file is damaged and our team cannot provide a working replacement.
4. Non-Refundable Situations
Refunds will NOT be provided for:
- Change of mind
- Accidental purchases
- Lack of technical knowledge
- Software incompatibility (unless clearly misrepresented)
- Failure to read product descriptions
- Dissatisfaction after downloading
- Partial usage of products
5. Technical Support
If you face any issue accessing or downloading your product, our support team will assist you as quickly as possible.
6. Chargeback Policy
Initiating false chargebacks after receiving digital products may result in:
- Permanent account suspension
- Restricted future purchases
- Legal action in severe fraudulent cases
7. Contact Us
For refund-related queries or technical support: