Effective Date: May 13, 2026
Welcome to Digiastram Store
At Digiastram Store, we specialize in providing premium digital products designed for creators, freelancers, marketers, agencies, entrepreneurs, and businesses. This Shipping & Delivery Policy explains how our digital products are delivered, how customers can access their purchases, and important delivery-related information.
Please read this policy carefully before placing an order.
1. Nature of Products
Digiastram Store exclusively sells digital products and downloadable resources. We do not deal in physical goods or courier-based shipments.
Our products may include:
- eBooks
- PDF guides
- Meta Ads swipe files
- Marketing templates
- Excel sheets
- Canva templates
- WordPress resources
- Lightroom presets
- Creative assets
- Graphic bundles
- Digital toolkits
- Business resources
- Educational materials
- Software-related digital assets
Since these are digital products, no physical shipping process is involved.
2. Delivery Method
All products purchased from Digiastram Store are delivered electronically through one or more of the following methods:
Instant Download Access
After successful payment, customers may receive immediate access to download their purchased product directly from the website.
Email Delivery
A download link or access instructions may also be sent to the customer’s registered email address.
Customer Dashboard Access
Some products may be available through a user account dashboard where customers can log in and download their purchases anytime.
3. Delivery Timeframe
Most digital products are delivered instantly after successful payment confirmation.
However, in some situations, delivery may take additional time due to:
- Payment gateway verification
- Server maintenance
- High traffic load
- Technical processing delays
- Internet connectivity issues
Typical delivery times:
- Instant Delivery: Within 1–5 minutes
- Delayed Processing: Up to 30 minutes
- Rare Technical Delays: Up to 24 hours
If your order is delayed beyond this period, please contact our support team.
4. No Physical Shipping
Digiastram Store does not ship any physical products.
Therefore:
- No courier charges apply
- No shipping fees are charged
- No tracking IDs are generated
- No delivery address is required for digital products
All products are accessible online only.
5. Customer Responsibilities
Customers are responsible for:
- Providing a valid email address during checkout
- Ensuring internet connectivity for downloads
- Downloading and saving purchased files securely
- Maintaining backup copies of purchased resources
- Using compatible software or applications to open files
Examples of required software may include:
- Adobe Photoshop
- Microsoft Excel
- Canva
- Lightroom
- WordPress
- PDF Reader
- ZIP Extractor Software
6. Download Access Issues
If you face any issue accessing your purchased product, please:
- Check your spam/junk email folder
- Verify payment confirmation
- Ensure correct email entry during checkout
- Try downloading using a different browser or device
If the issue still continues, contact our support team with:
- Order ID
- Payment screenshot
- Registered email address
7. Broken or Corrupted Files
In rare cases, if a file is:
- Corrupted
- Incomplete
- Broken
- Not opening properly
Customers can contact support for:
- Fresh download links
- File replacement
- Technical assistance
Our team will attempt to resolve the issue as quickly as possible.
8. International Delivery
Since all products are digital, Digiastram Store offers worldwide delivery without any geographical restrictions.
Customers from any country can purchase and download products instantly without:
- International shipping charges
- Customs duties
- Delivery delays
9. Account & Access Security
Customers are advised not to share:
- Download links
- Login credentials
- Purchased files
- Customer dashboard access
Unauthorized distribution or resale of our products may result in account suspension and legal action.
10. Product Availability
Digiastram Store reserves the right to:
- Update products
- Remove products
- Modify download access
- Change delivery systems
- Limit product availability
without prior notice.
11. Support & Assistance
We are committed to providing a smooth digital delivery experience. If you require assistance regarding:
- Missing downloads
- Payment confirmation
- File access
- Technical support
- Product delivery
Please contact us:
📧 info@digiastram.in
🌐 Digiastram Store
12. Agreement to Policy
By purchasing from Digiastram Store, you acknowledge that:
- You understand the products are digital only
- No physical shipping is involved
- Delivery occurs electronically
- You agree to this Shipping & Delivery Policy before purchase